Residential Cleaning Team Lead

Residential Cleaning Lead - Day Shift
Enterprise & Dothan
Posted 2 years ago

South Star Cleaning, LLC

Dothan/Enterprise Alabama

Starting $18 per hour

Part-Time to Fulltime

Benefits:

Flexible hours that allow for work-life balance

Competitive pay, with the opportunity to earn bonus and tips

Opportunities for advancement within the company

A positive and respectful company culture that values teamwork and individual contributions

South Star Cleaning is currently seeking a Lead Cleaner to join our team. As a Lead Cleaner, you will be responsible for cleaning high-end residential properties (both recurring and one-time clients such as move-out cleanings and deep residential cleans), as well as leading cleaning teams and checking team members quality of work. Residential operations are conducted Monday through Friday. Residential operation times can be from 8am to 5pm, with no evening hours unless requested (commercial) depending upon work load, travel, etc.

Must be able to pass drug test and background check. Must have transportation and valid drivers license.

As the Lead Cleaner, you will be the main point of contact with the customer and your manager. You will be responsible for ensuring customer satisfaction, driving revenue through customer retention, and cleaner training. We require some experience for this position, but we will also train you on our South Star Cleaning, LLC Residential Cleaning check list and system.

For the first 90 days of employment, if hired, your compensation will be as a subcontractor utilizing a W-9 Form for tax purposes.

Weekly hours may fluctuate based upon work load. Please provide your availability.

Responsibilities:

Clean residential properties in a timely and efficient manner

Lead a team of one to two cleaners, ensuring that all cleaning duties are completed thoroughly and to our clients’ satisfaction.

Communicate with clients and provide exceptional customer service.

Train new cleaners in our South Star Cleaning System and Standards.

Assist with customer retention and drive revenue through converting to recurring cleaning services

Maintain equipment and cleaning supplies

Travel to & from client properties is required. 

Compensation: Starting $18 per hour, dependent upon verified experience.

Job Features

Job CategoryResidential Cleaning

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